Seven Corners

Hot
John Cook  
 
2.9 (8)
6435   0   0   0
Write Review

SevenCorners

Seven Corners is one of the industry's most experienced international travel health insurance and trip cancellation insurance providers. For more than 15 years, they have served U.S. citizens traveling abroad and foreign nationals visiting the United States. In addition to individuals and groups, they have also provided insurance programs, benefit management and health care administration to government agencies and corporate employers.

Seven Corners has thousands of policy holders and 30,000 agents worldwide. They have created and maintain the industry's most comprehensive network of international health care providers that includes thousands of doctors and hospitals around the globe.

Reliability(Better Business Bureau): click here.

Visit them: InstanteQ

Or Compare them: Compare

User reviews

8 reviews

 
(1)
7-9 stars
 
(0)
 
(2)
 
(1)
 
(5)
Overall rating 
 
2.9
 
3.1  (9)
View most helpful
Already have an account?
Ratings (the higher the better)
Customer Service
How was you experience at buying the policy?
Ease of understanding coverage
Was the coverage easy to understand?
Ease of submitting a claim
How easy was it to submit a claim including completing any claim forms?
Timeliness of claim payment
Was the claim handled in a timely manner and was it paid correctly?
Comments
Overall rating 
 
1.0
Customer Service 
 
1.0
Ease of understanding coverage 
 
1.0
Ease of submitting a claim 
 
1.0
Timeliness of claim payment 
 
1.0

Worst Insurance

This is a scam company. I have been fighting with them for long time. Even though i submitted all the documents, they keep on rejecting the claim citing documents reason. Don't ever go with this insurance. Please do not waste your time and money. Customer service is also bad.

Was this review helpful to you? 
Overall rating 
 
3.3
Customer Service 
 
2.0
Ease of understanding coverage 
 
7.0
Ease of submitting a claim 
 
2.0
Timeliness of claim payment 
 
2.0

Tin Leg is No Good If You Need to Collect on a Claim

Even though I had clear documentation of the medical issues that caused me to need to interrupt my trip, Tin Leg did not want to pay. Fortunately, Squaremouth has a 100% customer satisfaction policy and they worked with me to get Tin Leg to pay but it was a HUGE TIME CONSUMING UNNECESSARY hassle.
Do not use Tin Leg.
And don't listen to reviews of insurance companies from people who never needed to collect on their policy. The test only comes when you have a valid claim and you see how the company responds.

EDITORS NOTE: Tin Leg is in fact Squaremouth.

Was this review helpful to you? 
Overall rating 
 
1.0
Customer Service 
 
1.0
Ease of understanding coverage 
 
1.0
Ease of submitting a claim 
 
1.0
Timeliness of claim payment 
 
1.0

denied twice

Made a cruise reservation. Prior to our cruise, the ship collided with a concrete barrier early last year. Some passengers were taken to the hospital and the ship was taken in to repair a 10 ft. gash in the hull. It was not safe to sail. Our cruise was canceled. Seven Corners would not honor our policy. Reason-not a mechanical failure. Rescheduled, we bought another policy for this year's date. Not able to sail again. All schedules canceled because of legal wrangling in bankruptcy court. Once again, I asked for a policy payout. The second request was also refused. This year's sailing dates, including ours, are all canceled. After almost a year of haggling over two policies, NO REFUND for either.

Was this review helpful to you? 
Overall rating 
 
2.5
Customer Service 
 
3.0
Ease of understanding coverage 
 
5.0
Ease of submitting a claim 
 
1.0
Timeliness of claim payment 
 
1.0

This company appears to be a fraud

This company sounds good until you have hav to file a claim. Its really easy to enroll into theire policies but not the same when it comes to filing a claim.
My mother's claim denied by giving the reason that service occured after the termination of coverage! However she was convered months beyond the service date.
They have automated system that will acknowledge the receipt, but you will never get a real response to the enquiry.
Terrible insurnace company stay away from them, don't wast your money. I wasted $1500 for a comprehensive plan from them and got $0 in all the claims that I filed. On top of it I wasted so much time filling the clamis along with entry/exit stamps, copyies of all the receipts.
Yes friends it is a scam, don't fall into theire trap!

Was this review helpful to you? 
Overall rating 
 
1.0
Customer Service 
 
1.0
Ease of understanding coverage 
 
1.0
Ease of submitting a claim 
 
1.0
Timeliness of claim payment 
 
1.0

Terrible customer service experience

My wife became sick on a trip to Africa and had to be hospitalized while connecting in Amsterdam. After submitting all information, the Seven Corners claims department did not respond about the status of our claim for over 6 months (the contract says claims will be paid within 60 days of providing proof of loss). Each time we called, they said they'd have an answer for us in a few days or one more week, and each time no one got back to us. Finally six months later they send us a check for part of the claim but refuse to pay for the unused flights without any explanation. Terrible company--do not use it or any of its affiliates (our coverage was through Tin Leg, bought over the Squaremouth website). Note that Squaremouth maintains its own review site, but only allows reviews within 5 days of returning from the trip. But how would I know by then whether the company would fail to respond at all to my claim? Ridiculous.

Was this review helpful to you? 
Overall rating 
 
1.0
Customer Service 
 
1.0
Ease of understanding coverage 
 
1.0
Ease of submitting a claim 
 
1.0
Timeliness of claim payment 
 
1.0

Denied our claim

We signed up for travel insurance with Tin Leg of Seven Corners, Inc., an affiliate of Squaremouth, to cover us for medical emergencies and unforeseen trip delays. Our trip was delayed by two days because one of us was in the hospital on the day of our scheduled departure. Our claim for $2,000 for extra airfare was denied on a narrow, technical basis.

Tin Leg sent our claim to American Modern Home Insurance Company, who found a loophole and denied our claim. We do not recommend trusting any of these companies. We are sure they figure that hiring a lawyer would cost us more than the claim itself.

Avoid working with Squaremouth, Tin Leg, Seven Corners, Inc., and American Modern Home Insurance Company

Was this review helpful to you? 
Overall rating 
 
5.5
Customer Service 
 
5.0
Ease of understanding coverage 
 
7.0
Ease of submitting a claim 
 
8.0
Timeliness of claim payment 
 
2.0

Far East Trip

Claim was paid in full but took almost 3 months for Seven Corners to process in spite of what I considered excellent documentation for the Claim.
I called several times and got a generic response. Communication was be U.S. mail. Could have used email for some of the communications to speed up the process .

Was this review helpful to you? 
Overall rating 
 
6.0
Customer Service 
 
5.0
Ease of understanding coverage 
 
8.0
Ease of submitting a claim 
 
10.0
Timeliness of claim payment 
 
1.0

Claims Take Long

Purchased Roundtrip policy. Price was good. Had to submit a claim. Told it would take 15 days. Waited three months to get an answer for the claim. Claim was originally declined but was paid out on appeal. The claim explanation was extremely vague. I did not know why the original claim was declined. During the three month process I had called the company a number of times. There were different "reasons" why it was taking so long, ie; snow storms, hurricane Sandy, computer glitches, etc. On two occasions I had left a message for a supervisor named Amber Blevins to please call me about this problem but I never had the courtesy of receiving a call back from her. All people I spoke to were very polite, though.

Was this review helpful to you? 
Overall rating 
 
9.5
Customer Service 
 
9.0
Ease of understanding coverage 
 
10.0
Ease of submitting a claim 
 
N/A
Timeliness of claim payment 
 
N/A

Seven Corners

Readily available to contact, easy to understand, coverage tailored to our specific needs, great price. Gave us real peace of mind for our trip. Highly recommend.

Was this review helpful to you? 
Powered by JReviews